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How to disable Service Workers feature on Apple iOS smart phones

We are aware of an issue with an experimental feature known as Service Workers that is preventing use of the RTD NextRide application on some Apple iOS smart phones. We are coordinating across the agency to address it.

This issue began after Apple rolled out its iOS 12 operating system updates. The issue can be intermittent. The issue stems from an experimental feature that is defaulted to “on”.

In the interim, to disable this feature, affected iPhone owners should follow this path on their phones:
Settings > Safari > Advanced > Experimental Features > Service Workers -- slide to OFF position.

Once the permanent solution on RTD's end has been implemented - we will announce the fix via our social media channels, namely Twitter and Facebook.