Job Descriptions

Deputy Assistant General Manager, Bus Operations

  • Status: Exempt
  • Pay Grade/Code: SMC
  • Salary Range: $89,500 - $127,853 - $166,200
  • Division: Administration
  • Department: Bus Operations
  • Location: Blake
  • Reports To: AGM, Bus Operations
  • Supervises: Bus Operations Leadership Team, Management staff , Sr. Budget Analyst, and Senior Administrative Assistant
  • Established: April 2010
  • Revised:
  • Approved By: Phillip Washington
  • Approval Date: April 2010

Description Of Work:

This position assists the AGM, Bus Operations in providing leadership and direction to the Bus Operations department of the Denver Regional Transportation District. This includes the following divisions: Bus Transportation, Bus Maintenance, Bus Street Operations, Contracted Services and Service Development.

Duties & Responsibilities:


Conducts self in an appropriate manner as a representative of RTD, working effectively in a diverse work environment.

Assists the AGM in managing the activities of the Denver Regional Transportation District as it relates to Bus Transportation, Bus Maintenance, Bus Street Operations, Contracted Services and Service Development.

Assists the AGM in determining and implementing short and long-term strategies needed to support District goals and plans.

Assists the AGM in managing assigned department to ensure adherence to organizational policies, procedures and standards.

Helps in providing direction in the development and implementation of District administrative policies and organizational structures.

Assists in coordinating the development of the annual budget for the department.

Represents the District in various capacities as assigned.

Takes action to advance the goals of the District's Affirmative Action/ Equal Opportunity and Disadvantaged Business Enterprise Plans.


All other job-related duties as assigned.


High School diploma.

Senior or middle manager level experience in management of large scale bus transit operations .

Thorough knowledge of the principles and practices of program administration and future planning.

Strong business orientation in maximizing utilization of assigned resources.

Extensive knowledge of transit operations, principles and practices.

Knowledge of labor and employee relations techniques and procedures.

Strong leadership and management skills.

Highly developed communication skills, both written and oral with the ability to establish and maintain effective relationships with public officials, Board of Directors, subordinates, peers and the general public.

Ability to plan, organize and prioritize tasks.

Ability to use good judgment and decision making.

Skill in developing and facilitating team work to positively affect efficiency and productivity.

Ability to identify complex issues and recommend alternatives to resolve those issues.

Ability to use good judgment in decision making.

Ability to develop and maintain a diverse workforce.

Ability to plan, review, assign and evaluate the work of subordinate managers.

Demonstrated ability to develop, maintain and work effectively in a diverse workforce.


An equivalent combination of experience, knowledge, skills, abilities, and other characteristics consistent with the required qualifications as determined in the job analysis.


MANAGING POLITICS (INTERNAL & EXTERNAL): effective collaborator and network builder, persuasive, sensitivity to situation and individuals, knows how to work within the organizational and political structure

LEADERSHIP: acquires new knowledge and learns new ways of solving problem, thinks and plans strategically, visualizes and communicates a vision, models desired behavior, drives organizational change, recognition and development of staff potential, pro-actively addresses performance issues

TAKING RISKS AND INNOVATING: thinks out of the box, open minded and flexible in thought and tactics, oriented toward results, adapts problem approaches, creative solutions

PERFORMANCE MANAGEMENT : provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.


ACTION ORIENTATION: persists and finishes projects despite obstacles, or redirects when necessary; takes action and addresses opportunities with little supervision; takes extra steps to prevent mistakes or create opportunities

FLEXIBILITY: able to adapt behavior, opinions, tactics, and strategies to different situations, individuals, or changing priorities

JUDGMENT: makes appropriate and sound decisions after weighing alternatives; follows policies and procedures; thoughtful consideration for other’s opinions; logical